Myntra hiring Apprentice - Marketplace Operations

 Role - Apprenticeship (1 Year) - Marketplace Operations 

Location - Bangalore 

Roles & Responsibilities  

1. Own the relationship with a select group of sellers as their relationship manager/contact. 

2. Learn about the FAQ of seller questions and answer the seller questions to ensure a speedy readiness to start onboarding. 

3. Understand the steps of onboarding and conduct multiple training sessions for sellers to help them understand the onboarding process 

4. Help with Seller queries and help initiate any service tickets that they have from time to time. Work with the Seller Accounts team to help resolve open tickets. 

5. Understand the process surrounding packaging, payments terms & frequency, accounts reconciliations and impart clarity to the sellers and understand the net settlement 

6. Learn the system driven ungating logic and apply to sellers which are going live. 

7. Help sellers understand the Seller Dashboard and their payment calculations 

8. Help sellers understand the Offers and opt-in 

9. Help sellers upload inventory on the seller portals and constantly check. 

Qualifications & Experience  

1. Communication skills - speaking with clarity is very critical. 

2. Ability to use tools like Excel and also Google sheets 

3. Ability to speak effectively and share training decks with sellers. 

Required Skills: business operations, analytical thinking, marketplace operations

Required Education: UG

Job Type

Employee status : Apprenticeship

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